Employees get burnt out sometimes.
What can you do as a manager?
Make conversations count. Go beyond the basic step of assigning a task. Recognize employees’ specific skill sets and make them feel irreplaceable.
Include others in the praise. Show them that they are appreciated by clients, co-workers, and executives. If a client sends a complimentary email about the work done, pass it along to everyone. Remind them about how important their role is within the company.
Strike a balance. Grunt work is a reality in any job, but make sure that you are challenging your workforce. This shows that you trust them.
Give recognition on an individual level. There is nothing wrong with singling out an individual employee to make them feel valued. Small gestures can make a big difference.