Ever had that recurring nightmare where you’re running as fast as you can, but you aren’t going anywhere? Processes in your organization can work like this, […]
Praise is among the most powerful ways we communicate. It can be a true motivator. Effective praise can lead to positive performance. Likewise, poor praise techniques […]
Employees get burnt out sometimes. What can you do as a manager? Make conversations count. Go beyond the basic step of assigning a task. Recognize employees’ […]
We need to delete, erase, and otherwise eliminate the word “just.” Don’t qualify your statement by using the word. “I just think that…” “She just does […]
Much has been said about the pressures of “making a good first impression.” We treat our first meetings with others with care, attention, and conscientiousness. So […]
by Malcolm Gladwell Three thousand years ago on a battlefield in ancient Palestine, a shepherd boy felled a mighty warrior with nothing more than a stone […]
by Lin O’Neil Does the combination of your Open Door Policy and your High-Maintenance employees regularly demolish your schedule? Do you find yourself looking out your window […]